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Effect of The Fintech Industry on Bank Performance: A case study from Vietnam

Fintech is an emerging technology that fundamentally changes the ways of finance. Based on that, a new industry was born: the fintech industry. Fintech companies, commercial banks, and other financial institutions using emerging technologies are the leading entities in the fintech industry. The link between fintech and banks has attracted many scholars. However, the effect of the fintech industry on bank performance has not yet been clarified by the existing publication; thus, I raise the concern “Whether the fintech industry affects bank performance.” Based on many reports, I explore that the Vietnamese fintech industry is an interesting case study for the reasons: (1) Vietnam is a developing country, where fintech plays a critical role in economic growth rather than others; (2) the growth rate of fintech in a number of companies, users, transactions, and infrastructure, and the rate of bank investing in technology innovation in Vietnam are higher than others, especially compared to other countries in Southeast Asia; (3) Vietnamese government has paid more attention and facilitated for the fintech industry development to toward the digital economy. Through literature review, three research objectives are designed to clarify the research concern: (1) to evaluate the effect of fintech company growth on four perspectives of bank performance by the Balanced Scorecard; (2) to estimate the effect of fintech popularity by Google search on bank stock return; and (3) to estimate the effect of bank investment in technology innovation on bank efficiency by Data Envelopment Analysis. The findings show that the fintech company growth is a pressure, which negatively links to bank financial indicators and bank customer loyalty. Bank investment in technology innovation enhances and upgrades the bank technology system seems to be ineffective, which is harmful to bank efficiency. However, fintech company growth promotes bank performance by enhancing bank internal processes and improving bank employees’ knowledge and skills. Fintech popularity is a positive factor in bank stock return, and fintech company growth is positive with overall bank performance. The thesis contributes (1) positive effect of fintech company growth on bank performance; (2) positive effect of fintech popularity on bank stock return; (3) negative effect of bank investment in technology on bank efficiency; and (4) meaningful for stakeholders in the finance and fintech industry.
ISBN:978-80-7678-154-2
EAN:9788076781542
Počet stran 46 stran
Datum vydání 10. 03. 2023
Pořadí vydání První
Jazyk anglický
Vazba e-kniha - pdf
Autor: Tien Phat Pham
Nakladatelství Univerzita Tomáše Bati ve Zlíně
Tématická skupina 999 - nezařazeno
Neprodejná publikace. Publikaci je možné poptávat zde: Volně dostupné na http://hdl.handle.net/10563/52428
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