Shared Service Centers are an invisible driven force for effectiveness of the
companies and organizations globally. Implementation of the shared service
centers (SSCs) enhances organizational competitiveness through cost decrease,
process standardization, and economies of scale. Implementation of SSCs
provides additional benefits including enhanced risk management, consolidation
of operations, raise of organizational flexibility, “and bringing value drivers
beyond productivity—such as customer service, business agility and support for
new capabilities—to the fore” (Dunkan 2009). To achieve declared goals SSCs
implement Continuous Improvement (CI) initiatives, regardless of the mixed
findings on the effectiveness of CI. CI is top priority for the majority of the
SSCs globally, despite the growing evidence of SSCs not being able to realize
the benefits and desired results from CI efforts (Hodge, 2015).
Hundreds of top multinational companies (Accenture, SAP, Siemens, IBM,
Hewlett-Packard, etc.) have established SSCs in Hungary, Poland, Slovakia, and
the Czech Republic. The Visegrad countries attract investors by their convenient
location, affordable office spaces, and low-cost educated workforce (Stewart,
2015). SSCs are one of the primary drivers of Foreign Direct Investments (FDIs)
in the region. Establishment of the SCCs in the Visegrad country enables
companies to save through arbitrage of workforce, however, the region struggles
to attract complex knowledge-intensive processes due to the low levels of CI
implementation.
| ISBN: | 978-80-7454-743-0 |
|---|
| EAN: | 9788074547430 |
|---|
| Počet stran |
39 stran |
| Datum vydání |
03. 09. 2018 |
| Pořadí vydání |
První |
| Jazyk |
anglický |
| Vazba |
e-kniha - pdf |
| Autor: |
Oksana Koval |
| Nakladatelství |
Univerzita Tomáše Bati ve Zlíně |
| Tématická skupina |
1 - Ekonomika |
| Neprodejná publikace. Publikaci je možné poptávat zde: Vydáno elektronicky- dostupné na https://digilib.k.utb.cz/bitstream/handle/10563/42637/koval_2018_teze.pdf?sequence=7&isAllowed=y |
|---|
Svaz českých knihkupců a nakladatelů